Point of Care Picks

Telephony in home health is the operational backbone that links the field and the office in real time. It captures when and where visits occur, moves information instantly to the right people, and builds a documented record that keeps billing clean and compliance secure. A carefully chosen telephony setup can shave hours off weekly admin work, cut payroll errors, and give you actionable data without extra manual effort. 1️⃣ Visit Verification with EVV Integration Electronic Visit Verification (EVV) is required for many agencies, but the benefits go far beyond meeting a mandate. With EVV embedded into your home care software , clock-in and clock-out data flows directly into the patient’s chart the moment the caregiver calls from the patient’s landline or mobile device. The most effective EVV systems confirm GPS coordinates for mobile entries, alert the office when a caregiver is late or leaves early, and flag mismatches between the scheduled service code and what was actually perform...

Documentation is the operational backbone of any home health agency. It’s how care is recorded, verified, and communicated across your team. Without the right tech, it turns into a tangle of redundant clicks, half-complete charts, and delayed billing. With the right tools, it becomes a smooth, high-speed process that delivers accurate data, supports compliance, and keeps staff from drowning in paperwork. 1️⃣ Mobile-Friendly, Point-of-Care Note Entry The longer a clinician waits to document, the more risk for errors and missed details. Mobile-optimized note entry solves that by making it possible to complete documentation in real time at the bedside, in the driveway, or in the middle of a rural area with no signal. Advanced systems use local caching to store visit notes directly on the device until they can sync securely to the main server. This means no data loss if the app closes or the connection drops. Interfaces are designed for quick thumb navigation, replacing desktop-style c...

Most agencies shopping for software are laser-focused on the usual suspects: scheduling, billing, and maybe a dashboard that doesn’t look like it was built in 1998. Meanwhile, documentation quietly gets shoved into the background... just another task to check off so claims can get pushed out. But brushing it off like that? Big mistake.  Documentation is your legal armor, your quality scoreboard, your care narrative, and your agency’s credibility all rolled into one. If your software handles it poorly, you’re staring down delayed payments, audit chaos, and burned-out staff faster than you can say “retraining.” 🧩 Documentation Isn’t Just a Form-Filler A lot of platforms treat documentation like a checkbox Olympics: fill out field after field, tick the boxes, move along. The result? Clinical notes that technically qualify as complete but read like a robot wrote them. “Client alert. Task complete. Vitals stable.”  A better system gives clinicians room to breathe and explain . ...

Running a home health agency is basically like conducting an orchestra while riding a unicycle on a tightrope. You’ve got visits, billing, scheduling, signatures, and compliance, all buzzing at once from different zip codes. If your software can’t keep up or makes things harder, it’s a full-blown logjam. The right software should click with how your team actually works. It should feel like it was built by someone who’s been in your shoes, with coffee spilled on their scrubs and 14 browser tabs open. 👀 Start with a Self-Check Before you get dazzled by demo-day sizzle or vendors tossing around buzzwords, hit pause and look inward. What’s really slowing you down? Is your team stuck wrestling with visit notes until midnight? Are office staff playing detective just to track down signatures? Do schedulers need a crystal ball to figure out who's going where? Write down those daily pain points. That list is your north star. Without it, you might end up with a system that looks...